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FAQ
1: What is a Condition Report?
A: All Lot are dispatched in its ‘present/current condition’, furthermore the lots are sold and shipped in their
respective original form, which includes any flaws or age oriented wear and tear. AstaGuru strongly urges all
bidders to inspect the lots to their satisfaction and not be dependent on the illustrations and description PRESENT FUTURE
stated in the catalogue, which may be deemed as AstaGuru’s opinionated statements in their truest form.
Closing Schedule for September 24, 2023
2: What are the various Modes to Bid?
A: Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and place bids
upon the relevant notification (in case they have been out bid in a lot that is being pursued).
Auction Closing
B: Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone lines and For your convenience, especially if you are bidding on multiple lots are scheduled to close at
available staff capacity. While bidding telephonically a team member will assist the bidder and place bids on different times on September 24, 2023.
their behalf, once we have received a confirmation.
Bidding terminates for the specified lot groups in accordance with the bid closing schedule. In the
For quality control reasons the calls may be recorded for future reference. event a bid is placed under three minutes from the closing schedule of the lot, the closing time for
that lot will be reset to three minutes. This process shall continue until there are no further
C: Mobile App Bidding: bids placed under three minutes remaining for the end of the auction. Under such circumstances
of closing extension, bidding on the lot shall only end if no bid is recorded during the duration of
All bidders can download the AstaGuru App from i Tunes App store or Google Play store. the granted extension.
AstaGuru App is available without any charge.
Lots have been allotted into groups, and the closing schedule for the various groups is as follows :
Once the App is downloaded and account verified bidders may place their bids via Astaguru’s Mobile App.
Groups 1 2 3 4
D: Written/Proxy Bids:
Bidders can place bids on lots of their interest by submitting the written bids form (available at the final Lot Numbers 1 - 30 31- 60 61 - 90 91 - 111
section of the catalogue) or by updating their account online on AstaGuru’s website/Mobile App.
All form of written bids need to be communicated 24 hours prior to the auction’s start time.
Closing Time (IST) 8:00 pm 8:30 pm 9:00 pm 9:30 pm
3: What are the applicable additional charges?
A: All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and handling charges. Closing Time (US Eastern Time) 10:30 am 11:00 am 11:30 am 12:00 pm
Shipping will be charged as per all the applicable parameters such as weight and distance.
Closing Time (US Western Time) 7 :30 am 8 :00 am 8 :30 am 9 :00 am
Lot winners can arrange for their lots to be handled at their own discretion, however all required formalities
and documentation must be completed prior to taking possession.
Closing Time (UK Time) 3 :30 pm 4 :00 pm 4 :30 pm 5 :00 pm
4: What are the various Duties & Taxes applicable?
A: All applicable Duties & Taxes are borne by the Buyer.
Closing Time (Japan) 11:30 pm 12:00 am 12:30 am 1:00 am
I: All sales in India will attract GST.
II: No GST applicable on International Sale. 10:30 pm 11:00 pm 11:30 pm 12:00 am
Closing Time (Hong Kong)
III: Import Duties if applicable are specified explicitly in the description section.
5: Procedure in case goods/lots are damaged in transit?
A: Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are being
shipped. Intimation about the same must be communicated within 2 days of taking custody of the
goods/lots. Any grievances after the stipulated timeframe will not have any validation as per AstaGuru’s
liability and will be considered as a null and void claim.
Please contact AstaGuru for any further clarification.
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